Frequently Asked Questions

The best way to get started is by scheduling an appointment with the showroom location closest to you. This ensures we can give you dedicated time and attention to discuss your project.

We can begin using photos and measurements provided by the client, or we can arrange for our field manager to visit and take precise measurements of the space. After that, you’ll schedule a showroom appointment with your designer to review the design, material selections, and estimate.

Once you’re ready to move forward with the project, a material deposit will be required. Payment can be made by check or credit card (a 3% processing fee applies). Upon receipt of the deposit, we will schedule your installation dates.

In-stock materials are typically scheduled for installation within 4–6 weeks, while custom cabinetry generally carries a lead time of 4–6 months. Depending on the size and scope of the project, the actual kitchen installation can often be completed in as little as one weekweek.

All of our installers are in-house professionals who exclusively install our cabinets and countertops. This ensures quality and consistency across every project.

Yes, we do. All countertop fabrication is completed in-house by our dedicated fabricators, who work exclusively for our company.

Yes, we are fully licensed and insured. Our contractor’s license and COI are available upon request.

Every kitchen is unique, and pricing varies based on the layout and design, material selections, and cabinet features or inserts chosen for the project. We tailor every kitchen to fit your style, functional needs, and budget.

We recommend scheduling an appointment so we can dedicate time specifically to your project. That said, we’re always happy to welcome walk-ins if our designers are not currently with another client.

We have been proudly serving our customers since 2006.

We have three showroom locations in Virginia—Richmond, Newport News, and Virginia Beach—along with a Norfolk warehouse that houses our cabinet inventory and serves as our countertop fabrication facility, ensuring a seamless production and installation process.

No problem. We offer a wide range of custom cabinetry options, including any Benjamin Moore paint color and a variety of custom door styles to help create the perfect look for your space.

We offer a wide selection of granite, quartzite, marble, and quartz countertops. In addition to our competitively priced in-stock quartz and granite options, we also provide access to an extensive range of natural stone and different quartz brands through our trusted local stone yard partners, including UMI, MSI, Triton Stone Group, Architectural Surfaces, and Easy Stone.